Pre-Order Policy
I. Definition of Pre-Order
1. What is pre-order?
Pre-order is a form of deposit before the product is released, the release time and expected delivery time are clearly stated in the description of each product, the actual delivery time
2. Pre-order stages:
Pre-order preparation: This is the stage where the product is being introduced to customers for easy monitoring and learning about the product.
Pre-order: This is the stage where the product is running a Pre-order campaign.
Completion: Is the stage of completing and ending the Pre-order campaign.
Commercial sale: Is the official stage of commercial sale of the product after the Pre-order campaign ends.
3. Pre-order status:
New: This status refers to new orders that have not been confirmed by SiliconZ due to payment not being received or payment being processed.
Confirmed: The order status has been confirmed because SiliconZ has received payment.
In production: This is the stage where the manufacturer has received an order from SiliconZ and is producing the products.
International shipping: The stage when the product is being shipped internationally to Vietnam.
Delivery: This is the stage where SiliconZ imports goods, checks product quality, packages and delivers products to customers.
4. Number of targets:
The target quantity is the minimum quantity to ensure the campaign is carried out. If the order quantity is lower than this quantity, we will not guarantee the order to the manufacturer. So if you join the campaign, please help us share them so that we can speed up the delivery process.
SiliconZ will create Combos for customers to choose from at better prices. Customers can consider choosing these Combos when participating in the Pre-order campaign.
II. Product quality
All products distributed at SiliconZ are guaranteed to be genuine products from reputable manufacturers worldwide.
SiliconZ says no to fake and low quality products
SiliconZ will refund 100% of the total order value if the product is not genuine.
Products purchased at SiliconZ will be covered by genuine warranty according to the best quality inspection process.
III. Payment
1. Payment regulations for Pre-order:
Customers please pay 100% of the total order value in advance.
Cash on Delivery (COD) is not available.
2. Payment method:
Payment via payment gateway: Mobile Banking (QR Pay), ATM Card and Bank Account, International payment card Visa, MasterCard, JCB, UnionPay (Credit card, debit card, prepaid card)
Pay by swiping card directly at SiliconZ
Pay in cash at SiliconZ
Payment by credit card (depending on product)
3. Credit card installment payment fee:
| Bank | 3 | 6 | 9 | 12 |
|---|---|---|---|---|
|
Sacombank |
2% |
4.5% |
5.5% |
6.5% |
|
VIB |
2% |
4.5% |
5.5% |
6.5% |
|
HSBC |
2% |
4.5% |
5.5% |
6.5% |
|
Citibank |
2% |
4.5% |
6.0% |
7.0% |
|
Techcombank |
2% |
4.5% |
6.0% |
7.5% |
|
VPbank |
2% |
4.0% |
|
8.0% |
|
Shinhan Bank |
|
4.5% |
5.5% |
6.5% |
|
LienVietPostBank |
2% |
4.0% |
5.0% |
6.0% |
|
Eximbank |
2% |
4.5% |
6.0% |
7.0% |
|
Meritime Bank (*) |
2% |
4.0% |
5.0% |
6.0% |
|
Sea bank |
2% |
4.0% |
5.5% |
6.5% |
|
TPBank |
2% |
4.0% |
5.5% |
6.5% |
|
Standard Chartered |
|
4.5% |
5.5% |
6.5% |
|
SCB |
2% |
4.0% |
5.0% |
5.9% |
|
FeCredit (*) |
2% |
4.0% |
5.5% |
6.0% |
|
South Asia |
|
4.0% |
5.0% |
6.0% |
|
OCB |
2% |
3.5% |
4.5% |
6.0% |
|
KienLong |
2% |
4.0% |
5.5% |
7.0% |
|
SHB |
2% |
4.0% |
4.5% |
6.0% |
|
BIDV |
2% |
4.0% |
5.5% |
6.5% |
|
Vietcombank |
2% |
4.0% |
5.5% |
6.9% |
|
ACB |
2% |
4.0% |
5.0% |
6.0% |
|
MBBank |
2% |
4.0% |
5.5% |
6.0% |
|
HomeCredit |
2% |
4.0% |
5.0% |
6.9% |
|
VietCapital |
2% |
4.0% |
5.0% |
5.9% |
|
VietinBank |
2% |
4.0% |
5.5% |
6.9% |
|
PVComBank |
2% |
4.0% |
5.5% |
6.5% |
|
HD Bank |
2% |
4.0% |
5.5% |
6.5% |
Privacy Policy:
-
Maritime Bank (*): charges cardholders an additional fee of 3% * of the transaction value for installment transactions on all payment terms, and charges one time when converting transactions.
-
FeCredit (*): additional fee charged to cardholders 0.99% * Transaction value on all payment terms. The additional fee is calculated based on the transaction value, and is collected only once when the transaction is successfully converted to installment payment. Applicable from September 2, 2021.